Privacy Policy

Effective Date: September 2025

Eros Storyhouse.com (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website.

1. Information We Collect

We may collect the following types of information when you use our website:

Personal information you provide (e.g., name, email address, phone number) when you sign up for newsletters, contact us, or make purchases.

Non-personal information such as browser type, IP address, and pages visited, collected through cookies or analytics tools.

2. How We Use Your Information

We use your information to:

Provide and improve our services.

Respond to enquiries and communicate with you.

Send newsletters, updates, and promotional offers (only if you’ve opted in).

Monitor website usage and improve user experience.

3. Sharing Your Information

We do not sell, trade, or rent your personal data to third parties. We may share information only in these cases:

With trusted service providers (e.g., payment processors, email marketing platforms) who help us operate our site.

If required by law or to protect our legal rights.

4. Cookies & Tracking

Our website may use cookies and similar technologies to improve your browsing experience. You can adjust your browser settings to refuse cookies, but some features of the site may not function properly.

5. Data Security

We take reasonable steps to protect your personal information, but please note that no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your location, you may have rights to:

Access, update, or delete your personal information.

Withdraw consent for email marketing at any time (by clicking the “unsubscribe” link in emails).

Request a copy of the information we hold about you.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Email: hello@erosstoryhouse.com
Address: Eros Storyhouse, Kettering, UK.